At gita7, your privacy is a fundamental priority. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and the rights you hold as a player on Bangladesh's premier online gaming platform.
About This Policy
This Privacy Policy applies to all users who access or register on the gita7 platform at gita7.org, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh. By using gita7, you acknowledge that you have read and understood how we handle your personal data as described in this document. If you have questions about any section, please contact us at [email protected] before proceeding.
256-Bit SSL Encryption
Every data exchange between your device and gita7's servers is protected by industry-standard 256-bit SSL/TLS encryption. Your personal and financial information travels securely at all times, preventing unauthorised interception.
No Third-Party Advertising Sale
gita7 does not sell, rent, or trade your personal data to advertising networks or data brokers. Your information is used strictly for the purposes of operating your account, processing transactions, and improving the platform.
Player Rights Respected
You retain the right to access, correct, restrict, or request deletion of your personal data at any time. Submit a data request to [email protected] and our team will respond within 30 days in Bangladesh Standard Time (BST, UTC+6).
Secure Payment Data Handling
Payment credentials for bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank are processed via encrypted payment gateways. gita7 does not store full card numbers or mobile banking PINs on its servers.
Transparent Cookie Use
gita7 uses cookies solely for session management, security, and improving platform performance. We do not deploy intrusive cross-site tracking cookies. You can review our full cookie practices in the Cookies section of this policy.
Defined Retention Periods
We hold personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable AML and KYC regulations. Retention periods for each data category are outlined clearly in this policy.
When you interact with gita7 — whether by browsing the site, registering an account, making a deposit, or contacting our support team — we collect various categories of personal data. The specific data collected depends on how you use the platform and the features you access.
When you create a gita7 account, we collect the following information to establish and maintain your player profile:
To process deposits and withdrawals in Bangladeshi Taka (৳) and comply with anti-money laundering (AML) obligations, we collect:
We automatically collect certain technical data when you access gita7, including:
If you contact gita7 via email or live chat, we retain records of that correspondence, including the content of your messages, any attachments, and the date and time of communication. This data is used to resolve disputes, improve customer service quality, and maintain a record of the support provided to you.
Sensitive Data
gita7 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data, except where such information is voluntarily provided by the player in support documents. Where such data is incidentally received, it is not processed for any purpose beyond the verification task for which it was submitted and is deleted promptly once that task is complete.
gita7 processes your personal data for specific, defined purposes only. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The following table summarises the primary purposes for which we use each category of data.
| Data Category | Primary Purpose | Secondary Purpose |
|---|---|---|
| Identity & Account Data | Account creation, login authentication, and KYC verification | Fraud prevention, responsible gaming checks, age verification |
| Financial & Transaction Data | Processing deposits and withdrawals in BDT via bKash, Nagad, Rocket, and bank transfer | AML compliance, dispute resolution, financial reporting |
| Technical & Usage Data | Platform security, session management, and performance optimisation | Personalised game recommendations, aggregate analytics, bug detection |
| Communications Data | Responding to support queries and resolving disputes | Training and quality assurance for the support team |
| Cookie & Tracking Data | Maintaining logged-in sessions and preventing CSRF attacks | Understanding aggregate traffic patterns for platform improvements |
With your explicit consent provided at registration, gita7 may send you promotional communications about new games, seasonal bonuses (e.g., Eid promotions, Pohela Boishakh offers, BPL cricket season specials), and VIP programme updates. You may withdraw your consent to marketing communications at any time by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of any processing that took place prior to withdrawal.
gita7 processes your personal data on one or more of the following legal bases, depending on the specific processing activity in question:
gita7 does not sell your personal data to any third party. However, in order to operate the platform and comply with our legal obligations, we share certain categories of data with the following categories of third parties under strict contractual data protection agreements:
To process your BDT deposits and withdrawals via bKash, Nagad, Rocket, Upay, and our partner banks (Dutch-Bangla Bank, City Bank, BRAC Bank), we share the minimum necessary transaction and identity data with these payment service providers. These providers process your data solely for the purpose of completing the specific financial transaction and are contractually prohibited from using it for any other purpose.
Games on gita7 are supplied by internationally recognised providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Your session data, bet amounts, and game outcomes are processed by these providers' certified RNG (Random Number Generator) systems to determine game results. These providers receive only the session and wagering data necessary to deliver the game experience and are bound by their own certified data protection frameworks.
To complete KYC verification, we may share identity document images and personal details with third-party verification service providers. These providers use your data exclusively to confirm your identity against official records and are contractually obligated to delete the data once verification is complete.
gita7 will disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory authorities when required to do so by applicable law, court order, or legitimate legal process. We will notify affected players of such disclosures where we are legally permitted to do so.
International Data Transfers
Some of gita7's third-party service providers operate servers outside of Bangladesh. Where personal data is transferred internationally, gita7 ensures that appropriate safeguards are in place — such as contractual data protection clauses — to maintain the same level of protection that applies within Bangladesh. By using gita7, you acknowledge that your data may be processed in other jurisdictions subject to these safeguards.
gita7 uses cookies and similar tracking technologies to ensure the platform functions correctly, to protect your session security, and to help us understand how players use the site so we can continue to improve the experience.
A cookie is a small text file placed on your device by a web server when you visit a website. Cookies allow the website to recognise your device across pages and sessions. They do not contain executable code and cannot access other files on your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your logged-in session, prevent CSRF attacks, and enable core platform functionality | Session (deleted on browser close) |
| Functional | Remember your language preferences, display settings, and previously viewed game categories | Up to 90 days |
| Analytics | Collect aggregate, anonymised data on page visits, session duration, and feature usage to improve the platform | Up to 12 months |
| Security | Detect and prevent fraudulent login attempts, bot activity, and suspicious account behaviour | Up to 30 days |
You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging into your gita7 account and using core platform features. Disabling functional or analytics cookies will not prevent you from accessing the platform but may reduce the quality of your experience. Instructions for managing cookies are available in your browser's help documentation.
gita7 does not use cross-site advertising cookies or share cookie data with third-party advertising networks.
gita7 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, and for as long as required by applicable legal, regulatory, AML, and KYC obligations. The following retention periods apply to the main categories of personal data we hold:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML/KYC regulatory obligation |
| Financial Transaction Records | 7 years from date of transaction | Financial recordkeeping requirements |
| KYC Documents | 5 years from account closure or last transaction | AML compliance and legal obligation |
| Support Communications | 3 years from date of communication | Dispute resolution and legitimate interests |
| Technical / Usage Logs | 13 months from date of collection | Security, fraud prevention, analytics |
| Marketing Consent Records | Until consent is withdrawn + 3 years | Proof of lawful marketing basis |
Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Where data has been anonymised, it may be retained indefinitely for aggregate statistical purposes without constituting personal data processing.
As a player on gita7, you hold a number of rights in relation to your personal data. gita7 is committed to honouring these rights promptly and transparently. To exercise any of the rights listed below, please contact [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days (BST) and aim to resolve it within 30 calendar days.
gita7 implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, gita7 will take immediate steps to contain the breach, assess its scope and severity, and notify affected players without undue delay. Notification will be sent to the email address registered on your account and will include a clear description of the breach, the categories and approximate number of records affected, the likely consequences, and the steps being taken to mitigate the impact.
Your Role in Security
While gita7 maintains robust platform-side security controls, you also play a critical role in protecting your account. Always use a strong, unique password for your gita7 account. Never share your login credentials with anyone. Log out of your account on shared devices. If you suspect your account has been compromised, contact [email protected] immediately. gita7 will never ask for your password via email, live chat, or any other channel.
gita7 is an adult gaming platform. The Platform is strictly intended for individuals who are 18 years of age or older. gita7 does not knowingly collect personal data from anyone under the age of 18. All players are required to confirm their age during the registration process, and age verification is mandatory before withdrawals are processed.
If gita7 discovers or receives credible notice that a registered account belongs to a person under 18 years of age, the following actions will be taken immediately:
If you are a parent or guardian and believe that a minor in your care has registered on gita7, please contact us immediately at [email protected] with the subject line "Underage Account Report". We will investigate promptly and take all necessary action.
gita7 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the features and services offered on the platform. When material changes are made to this Policy, we will notify registered players by email to the address on file and by displaying a prominent notice on the gita7 platform for a period of not less than 14 days before the changes take effect.
The updated Privacy Policy will be published on this page with a revised "Last Updated" date at the top of the document. We encourage you to review this page periodically to stay informed of how gita7 protects your data. Your continued use of the platform after a revised Privacy Policy has taken effect constitutes your acceptance of the updated terms.
For minor changes — such as typographical corrections, clarifications that do not materially alter the meaning of any clause, or updates to contact information — gita7 may update the Policy without a formal notification. In all cases, the current version of this Policy as published on gita7.org governs the processing of your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way gita7 handles your personal data, please reach out to our dedicated support team. We are committed to responding to all privacy-related enquiries promptly, professionally, and in English.
| Contact Method | Details | Response Time |
|---|---|---|
| Email Support | Within 24 hours (BST, UTC+6) | |
| Live Chat | Available directly on the gita7 platform | 24/7, immediate response |
| Data Rights Requests | — Subject: "Data Rights Request" | Acknowledged within 5 business days; resolved within 30 days |
| Underage Account Reports | — Subject: "Underage Account Report" | Investigated within 48 hours |
Our support team is available around the clock and serves players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions of Bangladesh. All communications are handled in English and treated with strict confidentiality.
gita7 takes your privacy seriously. We will never ask for your password, full payment PIN, or sensitive credentials through any communication channel. If you receive any suspicious communication purporting to be from gita7, please report it to [email protected] immediately so we can investigate and take appropriate action.
Now that you understand how gita7 protects your privacy and data, explore our platform with confidence. From live cricket betting to premium slots, your information is always safe with us.